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Privacy Policy

Policy statement

At IQClens we are committed to protecting the privacy and personal information of our clients, employees and website users. We collect, use, store and disclose personal information responsibly and in accordance with applicable privacy laws and regulations.

Information we collect

We may collect the following types of personal information

  • Name and address, email address and telephone number

  • Property access information necessary to provide cleaning services

  • Billing and payment information

  • Service preference and service history

  • Communication and correspondence with us

  • Information submitted through our website or enquiry form

How we use Personal information

We may use personal information to:

  • Provide and manage domestic cleaning duties

  • Schedule appointments and communicate with clients

  • Process payments and maintain business records

  • Improve our services and customer experience

  • Send service updates or marketing communications where permitted by law

  • Comply with legal and regulatory obligation

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These measures may include

  • Secure storage of electronic and physical records

  • Restricted access to personal informatin

  • Staff training on privacy and confidentiality obligations

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy please contact

contact@iqcleans.co.uk

07557-286-805

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